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Organizational effectiveness and accountability

Our organizational effectiveness and accountability (OE&A) program helps us develop a work environment in which every employee willingly gives the best they have to offer.

Organizational effectiveness and accountability

Organizational effectiveness and accountability (OE&A) is a program introduced to create an organization and work environment in which every employee of the organization willingly gives the best they have to offer so that we collectively achieve our purpose and goals. It begins with ensuring that our organizational structures are fit-for-purpose, and that within those structures, every employee has role clarity in terms of their accountabilities and authorities.

The most visible element of OE&A is our ‘Working Together’ workshop throughout our corporate office and all operations. The workshop introduces key behaviors such as tasking, a standardized definition of ‘work’, the concepts of accountability and authority, the importance of critical issues, the ‘Values Continua’, culture, and most importantly, Team Leader and Team Member behaviors and traps. Through these participative workshops, participants have the opportunity to learn and practice new behaviors in a safe and supportive environment.

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